Aca International Conducts Survey To Assess Impact Of Call Blocking Labeling On Contact Rates

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The Impact of Callblocking and ACA International

The Impact of Call-blocking and Labeling Technologies on the Accounts Receivable Industry As consumer “robocall” complaints continue to escalate, regulators have turned their focus to technological solutions to stop illegal calls from reaching consumers. After being given the green light by the Federal Communications Commission, carriers and other providers have begun …

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By the Numbers: ACA International Comments Show …

ACA’s reply comments filed Feb. 28 are a follow up to a first round of comments filed in January outlining that call blocking tools authorized by the FCC continue to limit much-needed communication to consumers and restrict and mislabel lawful, legitimate calls—in one instance 97,006 outbound calls in a week for a member company, ACA previously reported.

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Call Blocking and Labeling ACA International

Bottom Line: 21.3% of ARM study calls were blocked and an additional 25.7% were labeled. So for every 1,000,000 ARM calls, 213,000 would be blocked and an additional 257,000 would be labeled. This means 47% or 470,000 ARM calls would be impacted by current blocking and labeling practices. All Issues. Policy Library.

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FCC Sets Special Meeting on Call ACA International

Here’s a timeline and background on the FCC’s consideration of call blocking and labeling rules: A declaratory ruling released by the FCC on June 6, 2019, allows voice service providers to block illegal and “unwanted” calls as the default before they reach consumers’ phones. The ruling, which went into effect immediately upon its release in June, requires …

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Data, Accountability Needed to Correct ACA …

Stakeholders in the accounts receivable management industry can show the true impact of call blocking and labeling tools by the numbers. Several commenters responding to a public notice to inform the Federal Communications Commission’s first staff report on call blocking noted the need for clear remedies for blocked calls. One member told ACA

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ACA Encourages Senators to Review FTC ACA …

ACA International is encouraging the Senate Subcommittee on Consumer Protection, Product Safety, Insurance and Data Security to examine the Federal Trade Commission’s approach to call blocking and labeling during an oversight hearing at 2:30 p.m. Eastern Tuesday, Nov. 27.

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ACA International Sets Webinar on the FCC’s New Call …

July 23 webinar will include an overview of the FCC’s call blocking and labeling order as well as its further notice of proposed rulemaking and the opportunity to comment on robocall mitigation efforts.

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Phone Companies Adopt State AG ACA International

8/23/2019 9:00. Several of the largest telephone service providers are partnering with U.S. attorneys general to adopt principles to stop illegal robocalls—including call blocking and labeling—adding to the slate of recent government and regulatory efforts to …

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ACA Concerns Regarding CallBlocking and Labeling Efforts

Contact; Menu. Home; Issues; Policy Library; Contact; ACA Concerns Regarding Call-Blocking and Labeling Efforts. One moment please Who We Are. About. What We Do Member Benefits Education Advocacy. Learn More. Contact Us Reporters Advertise

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ACA International Legitimate Debt Collection Calls Being

ACA will be attending a “Communication Protection Coalition” meeting on September 20 in Washington D.C. and will continue to keep members updated on this important advocacy priority. Call Blocking Advisory Form Link. For questions related to ACA’s robocall blocking advocacy efforts, please contact [email protected]

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Call Blocking and Labeling Problem Diversified

The Call Blocking & Labeling Problem Original Content from ACA Collector Magazine. By Anne Rosso May & Maria Wolvin. WHY IS THIS HAPPENING? The numbers are pretty incredible: U.S. consumers received 30.5 billion robocalls in 2017—an all-time high, according to the telecommunication company YouMail. This breaks down to almost 1,000 calls

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Report on Call Blocking Call Blocking Tools Now

Call Blocking Tools Now Substantially Available to Consumers: Report on Call Blocking CG Docket No. 17-59 A Report of the Consumer and Governmental Affairs Bureau Federal Communications Commission June 2020. 2 I. INTRODUCTION 1. Robocalls are calls made through automated equipment.1 The American public generally associates robocalls with …

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ACA International and Joint Trades Issue Comments on FCC

ACA International met with several FCC offices to outline concerns and suggestions before the vote. Highlights from the joint comment letter include: The joint trades support efforts to curb illegal robocalls but stress there is the need to ensure that implementation of SHAKEN/STIR and related efforts to combat illegal automated calls through

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FCC Announces Draft Call Blocking and Labeling Order

The order includes a safe harbor for voice service providers and recognizes protections for callers required by TRACED Act. Editor's note: This article is …

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We've Come a Long Way: A Look Back at ACA International

By Leah Dempsey. This year ACA International members faced many challenges because of COVID-19, and ACA’s advocacy efforts focused on protecting members’ ability to continue to operate their businesses and employ thousands of people across the country. While significant time was spent pushing back on problematic House Financial Services Committee …

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The industry‟s

ACA International (ACA) respectfully submits these comments in response to the Public Notice concerning the Consumer and Government Affairs Request for Input for the Report on Robocalling.1 ACA International is the leading trade association for credit and collection professionals representing approximately 3,000 members, including credit grantors, third-party …

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ACA Joins Others in Ex Parte on Call Blocking Following

The groups outlined troublesome consequences of call blocking and mislabeling while offering solutions including certain safeguards and modest guardrails aimed at …

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