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Frequently Asked Questions

Why ameyo remote contact center solution?

Ameyo’s Remote Contact Center Solution has helped us increase our productivity by 60%. It is a very effective solution that helps our agents The implementation scale was huge with lot of complexity. It was a major task for us to comply with security requirements and other business requirements.

How do customers interact with ameyos voicebot?

Our customers interact with Ameyo’s VoiceBot by perceiving it as a Liveperson, so they respond in a similar way. Moreover, we can able to achieve a 40% cost saving on operational costs due to automated calls.

Why choose ameyo debt collection software?

A simplified and secure debt collection software to accelerate your debt recovery. Faster conversions and reduced queries with conversational marketing. We are really pleased to use Ameyo’s service, especially the salient feature of VoiceBot which is enabling Human Line Conversation.

Why choose ameyos omnichannel solution?

Since deploying Ameyo solution – IVR interactions increased almost 20%, taking from physical and costly agents to self-service. The way we configure the IVR system is very smooth and drag & drop and doesn’t involve IT & engineers. Globiva’s overall conversions have gone up by 12-15% using Ameyo’s Omnichannel Solution.