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How to File a Complaint With the IRS: 8 Steps (with Pictures)

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(800) 366-4484To file a complaint with the Internal Revenue Service (IRS), you must contact either the Inspector General for Tax Administration (TIGTA) (also available by phone at (800) 366-4484) or the Office of the Taxpayer Advocate (also available by phone at (877) 777-4778). A complaint against someone working for the IRS or posing as an IRS …

1. Understand when it is necessary to file a complaint with the TIGTA. You should file a complaint with the TIGTA if you are aware an IRS employee violated the integrity of the Federal tax administration and IRS programs. You should also file a complaint with the TIGTA if you are aware an outside contractor made false claims or committed fraud, or attempted to commit fraud. The person may have tried to commit identity theft by impersonating an IRS employee, or the organization. You should also file a complaint if someone you know has committed a specific offense, such as trying to bribe IRS personnel, assaults and/or threats against IRS employees, attempted fraud involving computer technology or mail that falsely impersonates the IRS and any misconduct by IRS employees.
2. Submit a complaint by phone, mail, or email. Note that your complaint will be considered confidential if you file it by phone, mail, or in person. The TIGTA cannot guarantee confidentiality for complaints filed online. Call (800) 366-4484 to file a complaint by phone. Mail a written complaint to the Treasury Inspector General for Tax Administration Hotline at P.O. Box 589, Ben Franklin Station, Washington, DC 20044-0589. Email a complaint to [email protected], which goes to the TIGTA Hotline Complaints Unit. Complete and submit the online complaint form here.
3. Include the necessary information on the about the faulty party. If you are filing a complaint against an IRS employee, you will need their name, grade, position, function as well as their city and state of residence. You will also need to provide detailed information in your complaint about the nature of the complaint and what exactly you witnessed in terms of wrongdoing or false representation.
4. Provide your contact information. Supply your name, phone number and email address in the event the TIGTA needs to contact you for additional information.

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