Otc Network Contact Phone Number

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• Contact List Found
• 1. 866-945-7920
• 2. 212-896-4400
• 3. (212) 896-4420
• 4. (417) 447-7500
• 5. 507-455-7223
• 6. 800-373-3177
• 7. 972.952.9494
• 8. 888-601-0663
• 9. 877-236-7027
• 10. 417-447-7548
• 11. 800-533-6127

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Frequently Asked Questions

How do i contact otcnet customer service?

The OTCnet Customer Service Team. The Customer Service team provides 24/7 technical assistance for locations that have been converted or onboarded to the OTCnet system. Toll free phone: 866-945-7920. Toll phone: 302-323-3159. DSN phone: 510-428-6824 Options 1, 3, 4. E-mail:

Where can i find more information about the otc network?

To learn more, visit www.otcnetwork.com. It’s pretty fast and convenient to scan items, though if you have two cards, if often will not let you switch to the other. For example, I have two cards that cover two different kinds of items.

How do i purchase otc items?

To purchase OTC items online or by mail order, visit otcnations.com or call 1-877-236-7027, Monday to Friday, 8am–8pm. Please have your OTC Plus card with your 19-digit member benefit card number ready. OTC items are subject to the plan’s list of eligible items and the plan’s participating network of retail and online providers.

How do i activate my new otc card?

A replacement card will be mailed to you within 7-10 business days. Once you receive your new OTC card, activate your card by calling 1‑888‑682‑2400 and enter your Card Number and your ArchCare Advantage Member ID when prompted. You can also activate your card by visiting www.myotccard.com.